Customer stories

I received my chairs and ottomans on Friday. They are gorgeous, and so comfortable!!!! I put them together very easily also—I wish everything could be so perfect. I truly love them! Thanks so much for shipping them out so quickly—it was a pleasure doing business with you all at Baldwin.

WOWOWOWOW. You guys blow my mind. Thanks so much for the beautiful deck box. It's perfect!!! And thanks, too, for the liner bag which is great and the note for the spiders to KEEP OUT! If I had the space and money, I would order everything you offer!!!

The beauty of this box is astonishing. Thanks, and please keep up the great work. Your kind of company is what we need more of in America.

First one safely back in the UK, second one coming this week. Bit of a struggle—wouldn't fit in the rental car, or my car—had to disassemble the box. Of course, the screwdriver was in the box I left in Florida so I had to go to the hardware store and get one!

How often do you re-treat the chairs as they will probably be staying outside in all weathers? Thanks a bunch.

Baldwins is just the BEST! I looked and looked—at local stores and online—for a nice sturdy picnic set. As soon as I saw your website I knew I had found the best possible place to make my purchase.

Friday night my husband and I arrived home from work… and what greeted us but a BEAUTIFUL, fully assembled and finished picnic table with the big green umbrella! There were lots of whoa's and oh-my-God's. We were both smiling ear to ear.

Again, thank you so much for the great website, service, hard work and excellent craftsmanship.

I ordered two Classic Lawn Chairs, received them as promised and they look and feel GREAT!!!!!! Assembly is as you say “a piece of cake.” When my wife saw the chairs she said “WOW!!!”

My son and I came down Sat and bought a Baldwin rocker. Alex was there and was a great help. Andrew was impressed with your six foot chair! I brought the rocker home and had to fight to get a turn in it. The trouble came when my wife looked out and said “only one?” Needless to say, I'll be back for a second.

I have received my chairs and my family has been relaxing in them over the weekend. You're right; they are the most comfortable Adirondack I have found. The quality is apparent from the curved back to the cross supports. They went together very easy and, as an added bonus, my 4-year-old daughter saw me putting them together and now she thinks I made them.

Got our furniture today! Nice stuff!!! Very little assembly time, great packaging and what comfort. I'm a stout man and I have never sat in any wooden patio furniture that didn't creak. Yours DOESN'T creak! It's firm, sturdy, comfortable, attractive and most of all affordable.

We bought our furniture from you in 2001: a Settee, 4 Adirondacks, 4 Ottomans, 2 Adirondack Rockers, a Side Table, an Octagon Table and Market Umbrella. They are beautiful and sturdy. They have endured cold Northwestern Connecticut winters and snow. During our family parties people are racing to the chairs to relax in.

I've always liked the looks of Adirondack Chairs but I've never felt comfortable in one until I sat in a Baldwin Adirondack chair. It's so comfortable that you forget that you are sitting on wood. What a combination: comfort, beauty and quality!

Three words immediately came to mind as soon as they were assembled: beautiful, comfortable and solid. The delivery was extremely fast and the packaging was well thought out.

Got it!! These are the best outdoor chairs on the planet!!

Only the best will do for us in our new house! Your chairs are wonderful!! We love them and have received many compliments and have told our friends about your web site.

My Adirondack arrived last week as promised. It is incredibly comfortable, aesthetically designed, and very well built. Assembly was a breeze. I also wanted to let you know how much I appreciate that you are using a renewable resource (Western Red Cedar) and an environmentally friendly finish.

Max, OK, I just got my first Baldwin Chair put together and I'm ready for number 2! The comfort is incredible… very ergonomic! If there is a better-built Adirondack—I've never seen it.

When I walked into a well-known store here in Seattle, I knew immediately the quality of their furniture did not compare to yours, and it was more expensive! When the chair arrived I was so thrilled with it and my fiancé loves it!

I've had my Adirondacks for a month now and I love them more each day. I'm always dragging family and friends to sit with me in the yard despite the Minnesota mosquitoes. The chairs are handsome, sturdy, and they smell great.

Being a creative director with a heavy design background (Art Institute of Chicago) I can say with all confidence the craftsmanship is outstanding—from the beautiful wood grain, to easy assembly, to cost, to the timely customer service. Oh, don't forget comfort. It is hard to find outdoor furniture that stands out from the crowd here in Maine, but you folks have heads turning.

The beefy supplied screwdrivers and drill bit are a very classy touch! The stuff is as great as I remember. The benches are so comfortable, it is hard to believe you are sitting on WOOD.