Privacy policy
How we handle the information you share when you browse, call, email, or place an order.
Who we are
Baldwin Furniture (“we,” “us”) makes cedar outdoor furniture in Middletown, Connecticut. This policy covers baldwinfurniture.com and related customer communications for our furniture business.
Information we collect
We may collect information you provide directly—such as your name, mailing address, phone number, email address, and order details—when you contact us, visit the showroom, use our shopping cart, or request a quote. Server logs may also record standard technical data such as IP address, browser type, and pages requested.
How we use information
We use customer information to answer inquiries, fulfill orders, arrange delivery, maintain our long-standing customer correspondence records, improve the website, and meet legal or accounting requirements. We do not sell your personal information.
Cookies and analytics
Our site may use cookies or similar technologies needed for cart and session functions. If third-party analytics or advertising tools are added later, they may set their own cookies according to their policies.
Sharing
We may share information with service providers who help us process payments, ship products, or host the website—only as needed to serve you. We may also disclose information when required by law.
Data retention
Order and correspondence records may be kept for many years as part of our workshop and customer-service history. You can contact us to update or correct information we hold about you.
Contact
Questions about privacy: max@baldwinfurniture.com or call 1-800-344-5103. Visit us at 440 Middlefield Street, Middletown, CT 06457.
Last updated: July 26, 2026.